diff --git a/src/BCards.Web/Areas/Support/Controllers/RatingsController.cs b/src/BCards.Web/Areas/Support/Controllers/RatingsController.cs
new file mode 100644
index 0000000..0b05c3f
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Controllers/RatingsController.cs
@@ -0,0 +1,86 @@
+using BCards.Web.Areas.Support.Models;
+using BCards.Web.Areas.Support.Services;
+using Microsoft.AspNetCore.Mvc;
+using System.Security.Claims;
+
+namespace BCards.Web.Areas.Support.Controllers;
+
+[Area("Support")]
+[Route("api/ratings")]
+[ApiController]
+public class RatingsController : ControllerBase
+{
+    private readonly IRatingService _ratingService;
+    private readonly ILogger<RatingsController> _logger;
+
+    public RatingsController(IRatingService ratingService, ILogger<RatingsController> logger)
+    {
+        _ratingService = ratingService;
+        _logger = logger;
+    }
+
+    [HttpPost]
+    public async Task<IActionResult> SubmitRating([FromBody] RatingSubmissionDto dto)
+    {
+        if (!ModelState.IsValid)
+        {
+            _logger.LogWarning("Rating inválido submetido: {Errors}", ModelState.Values.SelectMany(v => v.Errors).Select(e => e.ErrorMessage));
+            return BadRequest(ModelState);
+        }
+
+        try
+        {
+            var userId = User?.FindFirst(ClaimTypes.NameIdentifier)?.Value;
+            var success = await _ratingService.SubmitRatingAsync(dto, userId, HttpContext);
+
+            if (success)
+            {
+                _logger.LogInformation("Rating de {Stars} estrelas submetido com sucesso", dto.RatingValue);
+                return Ok(new { message = "Avaliação enviada com sucesso! Obrigado pelo feedback." });
+            }
+
+            _logger.LogError("Falha ao submeter rating");
+            return StatusCode(503, new { message = "Erro ao processar sua avaliação. Tente novamente mais tarde." });
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao processar rating");
+            return StatusCode(500, new { message = "Erro interno ao processar sua avaliação." });
+        }
+    }
+
+    [HttpGet("average")]
+    public async Task<IActionResult> GetAverageRating()
+    {
+        try
+        {
+            var average = await _ratingService.GetAverageRatingAsync();
+            var total = await _ratingService.GetTotalCountAsync();
+
+            return Ok(new { average = Math.Round(average, 2), total });
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao buscar média de ratings");
+            return StatusCode(500, new { message = "Erro ao buscar avaliações" });
+        }
+    }
+
+    [HttpGet("recent")]
+    public async Task<IActionResult> GetRecentRatings([FromQuery] int limit = 10)
+    {
+        try
+        {
+            if (limit < 1 || limit > 50)
+                limit = 10;
+
+            var ratings = await _ratingService.GetRecentRatingsAsync(limit);
+            return Ok(ratings);
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao buscar ratings recentes");
+            return StatusCode(500, new { message = "Erro ao buscar avaliações recentes" });
+        }
+    }
+}
diff --git a/src/BCards.Web/Areas/Support/Controllers/SupportController.cs b/src/BCards.Web/Areas/Support/Controllers/SupportController.cs
new file mode 100644
index 0000000..fe673e0
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Controllers/SupportController.cs
@@ -0,0 +1,46 @@
+using BCards.Web.Areas.Support.Services;
+using Microsoft.AspNetCore.Authorization;
+using Microsoft.AspNetCore.Mvc;
+using System.Security.Claims;
+
+namespace BCards.Web.Areas.Support.Controllers;
+
+[Area("Support")]
+[Authorize]
+public class SupportController : Controller
+{
+    private readonly ISupportService _supportService;
+    private readonly ILogger<SupportController> _logger;
+
+    public SupportController(ISupportService supportService, ILogger<SupportController> logger)
+    {
+        _supportService = supportService;
+        _logger = logger;
+    }
+
+    [HttpGet]
+    public async Task<IActionResult> ContactForm()
+    {
+        var userId = User.FindFirst(ClaimTypes.NameIdentifier)?.Value;
+        var options = await _supportService.GetAvailableOptionsAsync(userId);
+
+        if (!options.CanUseContactForm)
+        {
+            _logger.LogWarning("Usuário {UserId} tentou acessar formulário sem permissão", userId);
+            TempData["Error"] = "Seu plano atual não tem acesso ao formulário de contato. Faça upgrade para o plano Básico ou superior.";
+            return RedirectToAction("Index", "Home", new { area = "" });
+        }
+
+        return View(options);
+    }
+
+    [HttpGet]
+    [Route("Support/Index")]
+    public async Task<IActionResult> Index()
+    {
+        var userId = User.FindFirst(ClaimTypes.NameIdentifier)?.Value;
+        var options = await _supportService.GetAvailableOptionsAsync(userId);
+
+        return View(options);
+    }
+}
diff --git a/src/BCards.Web/Areas/Support/Models/Rating.cs b/src/BCards.Web/Areas/Support/Models/Rating.cs
new file mode 100644
index 0000000..f01b6e5
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Models/Rating.cs
@@ -0,0 +1,24 @@
+using MongoDB.Bson;
+using MongoDB.Bson.Serialization.Attributes;
+
+namespace BCards.Web.Areas.Support.Models;
+
+public class Rating
+{
+    [BsonId]
+    [BsonRepresentation(BsonType.ObjectId)]
+    public string Id { get; set; } = string.Empty;
+
+    public int RatingValue { get; set; } // 1-5 stars
+    public string? Name { get; set; }
+    public string? Email { get; set; }
+    public string? Comment { get; set; }
+
+    public string? UserId { get; set; }  // null para anônimos
+    public string? IpAddress { get; set; }
+    public string? UserAgent { get; set; }
+    public string? Culture { get; set; }
+    public string? Url { get; set; }
+
+    public DateTime CreatedAt { get; set; } = DateTime.UtcNow;
+}
diff --git a/src/BCards.Web/Areas/Support/Models/RatingSubmissionDto.cs b/src/BCards.Web/Areas/Support/Models/RatingSubmissionDto.cs
new file mode 100644
index 0000000..ad7bb03
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Models/RatingSubmissionDto.cs
@@ -0,0 +1,19 @@
+using System.ComponentModel.DataAnnotations;
+
+namespace BCards.Web.Areas.Support.Models;
+
+public class RatingSubmissionDto
+{
+    [Required]
+    [Range(1, 5, ErrorMessage = "A avaliação deve ser entre 1 e 5 estrelas")]
+    public int RatingValue { get; set; }
+
+    [StringLength(100, ErrorMessage = "O nome deve ter no máximo 100 caracteres")]
+    public string? Name { get; set; }
+
+    [EmailAddress(ErrorMessage = "Email inválido")]
+    public string? Email { get; set; }
+
+    [StringLength(500, ErrorMessage = "O comentário deve ter no máximo 500 caracteres")]
+    public string? Comment { get; set; }
+}
diff --git a/src/BCards.Web/Areas/Support/Models/SupportOptions.cs b/src/BCards.Web/Areas/Support/Models/SupportOptions.cs
new file mode 100644
index 0000000..8ebd038
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Models/SupportOptions.cs
@@ -0,0 +1,11 @@
+namespace BCards.Web.Areas.Support.Models;
+
+public class SupportOptions
+{
+    public bool CanRate { get; set; }
+    public bool CanUseContactForm { get; set; }
+    public bool CanAccessTelegram { get; set; }
+    public string? TelegramUrl { get; set; }
+    public string? FormspreeUrl { get; set; }
+    public string UserPlan { get; set; } = "Trial";
+}
diff --git a/src/BCards.Web/Areas/Support/Repositories/IRatingRepository.cs b/src/BCards.Web/Areas/Support/Repositories/IRatingRepository.cs
new file mode 100644
index 0000000..aaa9e69
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Repositories/IRatingRepository.cs
@@ -0,0 +1,12 @@
+using BCards.Web.Areas.Support.Models;
+
+namespace BCards.Web.Areas.Support.Repositories;
+
+public interface IRatingRepository
+{
+    Task<Rating> CreateAsync(Rating rating);
+    Task<List<Rating>> GetRecentAsync(int limit = 10);
+    Task<double> GetAverageRatingAsync();
+    Task<int> GetTotalCountAsync();
+    Task<List<Rating>> GetByUserIdAsync(string userId);
+}
diff --git a/src/BCards.Web/Areas/Support/Repositories/RatingRepository.cs b/src/BCards.Web/Areas/Support/Repositories/RatingRepository.cs
new file mode 100644
index 0000000..fb94717
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Repositories/RatingRepository.cs
@@ -0,0 +1,123 @@
+using BCards.Web.Areas.Support.Models;
+using MongoDB.Driver;
+
+namespace BCards.Web.Areas.Support.Repositories;
+
+public class RatingRepository : IRatingRepository
+{
+    private readonly IMongoCollection<Rating> _ratings;
+    private readonly ILogger<RatingRepository> _logger;
+
+    public RatingRepository(IMongoDatabase database, ILogger<RatingRepository> logger)
+    {
+        _ratings = database.GetCollection<Rating>("ratings");
+        _logger = logger;
+
+        // Criar índices
+        CreateIndexes();
+    }
+
+    private void CreateIndexes()
+    {
+        try
+        {
+            var indexKeysDefinition = Builders<Rating>.IndexKeys.Descending(r => r.CreatedAt);
+            var indexModel = new CreateIndexModel<Rating>(indexKeysDefinition);
+            _ratings.Indexes.CreateOne(indexModel);
+
+            var userIdIndexKeys = Builders<Rating>.IndexKeys.Ascending(r => r.UserId);
+            var userIdIndexModel = new CreateIndexModel<Rating>(userIdIndexKeys);
+            _ratings.Indexes.CreateOne(userIdIndexModel);
+
+            var ratingValueIndexKeys = Builders<Rating>.IndexKeys.Ascending(r => r.RatingValue);
+            var ratingValueIndexModel = new CreateIndexModel<Rating>(ratingValueIndexKeys);
+            _ratings.Indexes.CreateOne(ratingValueIndexModel);
+
+            var cultureIndexKeys = Builders<Rating>.IndexKeys.Ascending(r => r.Culture);
+            var cultureIndexModel = new CreateIndexModel<Rating>(cultureIndexKeys);
+            _ratings.Indexes.CreateOne(cultureIndexModel);
+        }
+        catch (Exception ex)
+        {
+            _logger.LogWarning(ex, "Não foi possível criar índices para a collection ratings");
+        }
+    }
+
+    public async Task<Rating> CreateAsync(Rating rating)
+    {
+        try
+        {
+            await _ratings.InsertOneAsync(rating);
+            _logger.LogInformation("Rating criado com sucesso: {RatingId}", rating.Id);
+            return rating;
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao criar rating");
+            throw;
+        }
+    }
+
+    public async Task<List<Rating>> GetRecentAsync(int limit = 10)
+    {
+        try
+        {
+            return await _ratings
+                .Find(_ => true)
+                .SortByDescending(r => r.CreatedAt)
+                .Limit(limit)
+                .ToListAsync();
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao buscar ratings recentes");
+            return new List<Rating>();
+        }
+    }
+
+    public async Task<double> GetAverageRatingAsync()
+    {
+        try
+        {
+            var ratings = await _ratings.Find(_ => true).ToListAsync();
+            if (ratings.Count == 0)
+                return 0;
+
+            return ratings.Average(r => r.RatingValue);
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao calcular média de ratings");
+            return 0;
+        }
+    }
+
+    public async Task<int> GetTotalCountAsync()
+    {
+        try
+        {
+            return (int)await _ratings.CountDocumentsAsync(_ => true);
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao contar ratings");
+            return 0;
+        }
+    }
+
+    public async Task<List<Rating>> GetByUserIdAsync(string userId)
+    {
+        try
+        {
+            return await _ratings
+                .Find(r => r.UserId == userId)
+                .SortByDescending(r => r.CreatedAt)
+                .ToListAsync();
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao buscar ratings do usuário {UserId}", userId);
+            return new List<Rating>();
+        }
+    }
+}
diff --git a/src/BCards.Web/Areas/Support/Services/IRatingService.cs b/src/BCards.Web/Areas/Support/Services/IRatingService.cs
new file mode 100644
index 0000000..097eb7b
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Services/IRatingService.cs
@@ -0,0 +1,11 @@
+using BCards.Web.Areas.Support.Models;
+
+namespace BCards.Web.Areas.Support.Services;
+
+public interface IRatingService
+{
+    Task<bool> SubmitRatingAsync(RatingSubmissionDto dto, string? userId, HttpContext httpContext);
+    Task<double> GetAverageRatingAsync();
+    Task<int> GetTotalCountAsync();
+    Task<List<Rating>> GetRecentRatingsAsync(int limit = 10);
+}
diff --git a/src/BCards.Web/Areas/Support/Services/ISupportService.cs b/src/BCards.Web/Areas/Support/Services/ISupportService.cs
new file mode 100644
index 0000000..a72900e
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Services/ISupportService.cs
@@ -0,0 +1,8 @@
+using BCards.Web.Areas.Support.Models;
+
+namespace BCards.Web.Areas.Support.Services;
+
+public interface ISupportService
+{
+    Task<SupportOptions> GetAvailableOptionsAsync(string? userId);
+}
diff --git a/src/BCards.Web/Areas/Support/Services/RatingService.cs b/src/BCards.Web/Areas/Support/Services/RatingService.cs
new file mode 100644
index 0000000..de157bc
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Services/RatingService.cs
@@ -0,0 +1,61 @@
+using BCards.Web.Areas.Support.Models;
+using BCards.Web.Areas.Support.Repositories;
+using System.Globalization;
+
+namespace BCards.Web.Areas.Support.Services;
+
+public class RatingService : IRatingService
+{
+    private readonly IRatingRepository _repository;
+    private readonly ILogger<RatingService> _logger;
+
+    public RatingService(IRatingRepository repository, ILogger<RatingService> logger)
+    {
+        _repository = repository;
+        _logger = logger;
+    }
+
+    public async Task<bool> SubmitRatingAsync(RatingSubmissionDto dto, string? userId, HttpContext httpContext)
+    {
+        try
+        {
+            var rating = new Rating
+            {
+                RatingValue = dto.RatingValue,
+                Name = dto.Name,
+                Email = dto.Email,
+                Comment = dto.Comment,
+                UserId = userId,
+                IpAddress = httpContext.Connection.RemoteIpAddress?.ToString(),
+                UserAgent = httpContext.Request.Headers["User-Agent"].ToString(),
+                Culture = CultureInfo.CurrentCulture.Name,
+                Url = httpContext.Request.Headers["Referer"].ToString(),
+                CreatedAt = DateTime.UtcNow
+            };
+
+            await _repository.CreateAsync(rating);
+            _logger.LogInformation("Rating submetido com sucesso por usuário {UserId}", userId ?? "anônimo");
+            return true;
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao submeter rating");
+            return false;
+        }
+    }
+
+    public async Task<double> GetAverageRatingAsync()
+    {
+        return await _repository.GetAverageRatingAsync();
+    }
+
+    public async Task<int> GetTotalCountAsync()
+    {
+        return await _repository.GetTotalCountAsync();
+    }
+
+    public async Task<List<Rating>> GetRecentRatingsAsync(int limit = 10)
+    {
+        return await _repository.GetRecentAsync(limit);
+    }
+}
diff --git a/src/BCards.Web/Areas/Support/Services/SupportService.cs b/src/BCards.Web/Areas/Support/Services/SupportService.cs
new file mode 100644
index 0000000..e147e74
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Services/SupportService.cs
@@ -0,0 +1,101 @@
+using BCards.Web.Areas.Support.Models;
+using BCards.Web.Configuration;
+using BCards.Web.Models;
+using BCards.Web.Repositories;
+using Microsoft.Extensions.Options;
+
+namespace BCards.Web.Areas.Support.Services;
+
+public class SupportService : ISupportService
+{
+    private readonly IUserRepository _userRepository;
+    private readonly IOptions<SupportSettings> _settings;
+    private readonly ILogger<SupportService> _logger;
+
+    public SupportService(
+        IUserRepository userRepository,
+        IOptions<SupportSettings> settings,
+        ILogger<SupportService> logger)
+    {
+        _userRepository = userRepository;
+        _settings = settings;
+        _logger = logger;
+    }
+
+    public async Task<SupportOptions> GetAvailableOptionsAsync(string? userId)
+    {
+        var options = new SupportOptions
+        {
+            CanRate = _settings.Value.EnableRatingForAllUsers,
+            CanUseContactForm = false,
+            CanAccessTelegram = false,
+            TelegramUrl = _settings.Value.TelegramUrl,
+            FormspreeUrl = _settings.Value.FormspreeUrl,
+            UserPlan = "Trial"
+        };
+
+        // Usuário não autenticado ou trial
+        if (string.IsNullOrEmpty(userId))
+        {
+            _logger.LogDebug("Usuário não autenticado - apenas rating disponível");
+            return options;
+        }
+
+        try
+        {
+            var user = await _userRepository.GetByIdAsync(userId);
+            if (user == null)
+            {
+                _logger.LogWarning("Usuário {UserId} não encontrado", userId);
+                return options;
+            }
+
+            var planName = user.CurrentPlan?.ToLower() ?? "trial";
+            options.UserPlan = planName;
+
+            _logger.LogDebug("Verificando opções de suporte para usuário {UserId} com plano {Plan}", userId, planName);
+
+            // Trial: apenas rating
+            if (planName == "trial")
+            {
+                _logger.LogDebug("Plano Trial - apenas rating disponível");
+                return options;
+            }
+
+            // Básico: rating + formulário
+            if (planName == "basic" || planName == "básico")
+            {
+                options.CanUseContactForm = true;
+                options.UserPlan = "Básico";
+                _logger.LogDebug("Plano Básico - rating + formulário disponíveis");
+                return options;
+            }
+
+            // Profissional: rating + formulário (sem telegram)
+            if (planName == "professional" || planName == "profissional")
+            {
+                options.CanUseContactForm = true;
+                options.UserPlan = "Profissional";
+                _logger.LogDebug("Plano Profissional - rating + formulário disponíveis");
+                return options;
+            }
+
+            // Premium e PremiumAffiliate: tudo
+            if (planName == "premium" || planName == "premiumaffiliate" || planName == "premium+afiliados")
+            {
+                options.CanUseContactForm = true;
+                options.CanAccessTelegram = true;
+                options.UserPlan = planName.Contains("affiliate") || planName.Contains("afiliados") ? "Premium+Afiliados" : "Premium";
+                _logger.LogDebug("Plano {Plan} - todas as opções disponíveis", planName);
+                return options;
+            }
+
+            return options;
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao verificar opções de suporte para usuário {UserId}", userId);
+            return options;
+        }
+    }
+}
diff --git a/src/BCards.Web/Areas/Support/ViewComponents/SupportFabViewComponent.cs b/src/BCards.Web/Areas/Support/ViewComponents/SupportFabViewComponent.cs
new file mode 100644
index 0000000..3ab2db7
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/ViewComponents/SupportFabViewComponent.cs
@@ -0,0 +1,36 @@
+using BCards.Web.Areas.Support.Services;
+using Microsoft.AspNetCore.Mvc;
+using System.Security.Claims;
+
+namespace BCards.Web.Areas.Support.ViewComponents;
+
+public class SupportFabViewComponent : ViewComponent
+{
+    private readonly ISupportService _supportService;
+    private readonly ILogger<SupportFabViewComponent> _logger;
+
+    public SupportFabViewComponent(ISupportService supportService, ILogger<SupportFabViewComponent> logger)
+    {
+        _supportService = supportService;
+        _logger = logger;
+    }
+
+    public async Task<IViewComponentResult> InvokeAsync()
+    {
+        try
+        {
+            var userId = UserClaimsPrincipal?.FindFirst(ClaimTypes.NameIdentifier)?.Value;
+            var options = await _supportService.GetAvailableOptionsAsync(userId);
+
+            _logger.LogDebug("SupportFab invocado para usuário {UserId} - Opções: Rating={CanRate}, Form={CanUseContactForm}, Telegram={CanAccessTelegram}",
+                userId ?? "anônimo", options.CanRate, options.CanUseContactForm, options.CanAccessTelegram);
+
+            return View(options);
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Erro ao carregar SupportFab ViewComponent");
+            return Content(string.Empty);
+        }
+    }
+}
diff --git a/src/BCards.Web/Areas/Support/Views/Shared/Components/SupportFab/Default.cshtml b/src/BCards.Web/Areas/Support/Views/Shared/Components/SupportFab/Default.cshtml
new file mode 100644
index 0000000..6b324f2
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Views/Shared/Components/SupportFab/Default.cshtml
@@ -0,0 +1,134 @@
+@model BCards.Web.Areas.Support.Models.SupportOptions
+
+<!-- Support FAB (Floating Action Button) -->
+<div class="support-fab-container">
+    <button class="support-fab-trigger" id="supportFabTrigger" aria-label="Precisa de Ajuda?">
+        <i class="fas fa-question-circle"></i>
+    </button>
+
+    <div class="support-fab-menu" id="supportFabMenu" style="display: none;">
+        <div class="support-fab-header">
+            <h6>Precisa de Ajuda?</h6>
+            <p class="small text-muted mb-0">Plano: @Model.UserPlan</p>
+        </div>
+
+        @if (Model.CanAccessTelegram)
+        {
+            <a href="@Model.TelegramUrl" target="_blank" rel="noopener noreferrer" class="support-fab-option support-fab-telegram">
+                <div class="support-fab-option-icon">
+                    <i class="fab fa-telegram"></i>
+                </div>
+                <div class="support-fab-option-content">
+                    <strong>Falar no Telegram</strong>
+                    <small>Suporte prioritário</small>
+                </div>
+            </a>
+        }
+
+        @if (Model.CanUseContactForm)
+        {
+            <a href="@Url.Action("ContactForm", "Support", new { area = "Support" })" class="support-fab-option support-fab-form">
+                <div class="support-fab-option-icon">
+                    <i class="fas fa-envelope"></i>
+                </div>
+                <div class="support-fab-option-content">
+                    <strong>Enviar Mensagem</strong>
+                    <small>Formulário de contato</small>
+                </div>
+            </a>
+        }
+
+        @if (Model.CanRate)
+        {
+            <button type="button" class="support-fab-option support-fab-rating" data-bs-toggle="modal" data-bs-target="#ratingModal">
+                <div class="support-fab-option-icon">
+                    <i class="fas fa-star"></i>
+                </div>
+                <div class="support-fab-option-content">
+                    <strong>Avaliar Serviço</strong>
+                    <small>Conte sua experiência</small>
+                </div>
+            </button>
+        }
+
+        @if (!Model.CanUseContactForm && !Model.CanAccessTelegram)
+        {
+            <div class="support-fab-upgrade">
+                <p class="small mb-2">
+                    <i class="fas fa-lock text-warning"></i>
+                    Faça upgrade para acessar mais opções de suporte!
+                </p>
+                <a href="@Url.Action("Index", "Payment", new { area = "" })" class="btn btn-sm btn-primary">Ver Planos</a>
+            </div>
+        }
+    </div>
+</div>
+
+<!-- Rating Modal -->
+<div class="modal fade" id="ratingModal" tabindex="-1" aria-labelledby="ratingModalLabel" aria-hidden="true">
+    <div class="modal-dialog modal-dialog-centered">
+        <div class="modal-content">
+            <div class="modal-header">
+                <h5 class="modal-title" id="ratingModalLabel">Avalie nossa plataforma</h5>
+                <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Fechar"></button>
+            </div>
+            <div class="modal-body">
+                <form id="ratingForm">
+                    <div class="mb-3">
+                        <label class="form-label">Sua avaliação: <span class="text-danger">*</span></label>
+                        <div class="star-rating" id="starRating">
+                            <i class="far fa-star" data-rating="1"></i>
+                            <i class="far fa-star" data-rating="2"></i>
+                            <i class="far fa-star" data-rating="3"></i>
+                            <i class="far fa-star" data-rating="4"></i>
+                            <i class="far fa-star" data-rating="5"></i>
+                        </div>
+                        <input type="hidden" id="ratingValue" name="ratingValue" required>
+                        <div class="invalid-feedback d-block" id="ratingError" style="display: none !important;">
+                            Por favor, selecione uma avaliação
+                        </div>
+                    </div>
+
+                    <div class="mb-3">
+                        <label for="ratingName" class="form-label">Nome (opcional)</label>
+                        <input type="text" class="form-control" id="ratingName" name="name" maxlength="100" placeholder="Seu nome">
+                    </div>
+
+                    <div class="mb-3">
+                        <label for="ratingEmail" class="form-label">Email (opcional)</label>
+                        <input type="email" class="form-control" id="ratingEmail" name="email" placeholder="seu@email.com">
+                    </div>
+
+                    <div class="mb-3">
+                        <label for="ratingComment" class="form-label">Comentário (opcional)</label>
+                        <textarea class="form-control" id="ratingComment" name="comment" rows="3" maxlength="500" placeholder="Conte-nos sobre sua experiência..."></textarea>
+                        <small class="form-text text-muted">
+                            <span id="commentCounter">0</span>/500 caracteres
+                        </small>
+                    </div>
+
+                    <div class="alert alert-success d-none" id="ratingSuccessAlert" role="alert">
+                        <i class="fas fa-check-circle"></i> Avaliação enviada com sucesso! Obrigado pelo feedback.
+                    </div>
+
+                    <div class="alert alert-danger d-none" id="ratingErrorAlert" role="alert">
+                        <i class="fas fa-exclamation-triangle"></i> <span id="ratingErrorMessage">Erro ao enviar avaliação. Tente novamente.</span>
+                    </div>
+
+                    <div class="d-grid">
+                        <button type="submit" class="btn btn-primary" id="submitRatingBtn">
+                            <i class="fas fa-paper-plane"></i> Enviar Avaliação
+                        </button>
+                    </div>
+                </form>
+            </div>
+        </div>
+    </div>
+</div>
+
+@section Scripts {
+    <link rel="stylesheet" href="~/css/support-fab.css" asp-append-version="true" />
+    <link rel="stylesheet" href="~/css/rating.css" asp-append-version="true" />
+    <script src="~/js/support-fab.js" asp-append-version="true"></script>
+    <script src="~/js/rating.js" asp-append-version="true"></script>
+}
diff --git a/src/BCards.Web/Areas/Support/Views/Support/ContactForm.cshtml b/src/BCards.Web/Areas/Support/Views/Support/ContactForm.cshtml
new file mode 100644
index 0000000..14636d5
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Views/Support/ContactForm.cshtml
@@ -0,0 +1,155 @@
+@model BCards.Web.Areas.Support.Models.SupportOptions
+@{
+    ViewData["Title"] = "Formulário de Contato";
+    Layout = "_Layout";
+}
+
+<div class="container my-5">
+    <div class="row justify-content-center">
+        <div class="col-lg-8">
+            <div class="card shadow-sm">
+                <div class="card-body p-4">
+                    <h2 class="card-title mb-4">
+                        <i class="fas fa-envelope text-primary"></i> Fale Conosco
+                    </h2>
+
+                    <div class="alert alert-info mb-4">
+                        <i class="fas fa-info-circle"></i>
+                        <strong>Tempo de resposta:</strong> Normalmente respondemos em até 24-48 horas.
+                    </div>
+
+                    <form action="@Model.FormspreeUrl" method="POST">
+                        <div class="mb-3">
+                            <label for="name" class="form-label">
+                                Nome <span class="text-danger">*</span>
+                            </label>
+                            <input type="text" class="form-control" id="name" name="name" required maxlength="100">
+                        </div>
+
+                        <div class="mb-3">
+                            <label for="email" class="form-label">
+                                Email <span class="text-danger">*</span>
+                            </label>
+                            <input type="email" class="form-control" id="email" name="email" required>
+                            <small class="form-text text-muted">Usaremos este email para responder sua mensagem.</small>
+                        </div>
+
+                        <div class="mb-3">
+                            <label for="subject" class="form-label">
+                                Assunto <span class="text-danger">*</span>
+                            </label>
+                            <select class="form-select" id="subject" name="subject" required>
+                                <option value="">Selecione um assunto</option>
+                                <option value="Suporte Técnico">Suporte Técnico</option>
+                                <option value="Dúvida sobre Planos">Dúvida sobre Planos</option>
+                                <option value="Problema de Pagamento">Problema de Pagamento</option>
+                                <option value="Sugestão de Melhoria">Sugestão de Melhoria</option>
+                                <option value="Reportar Bug">Reportar Bug</option>
+                                <option value="Outro">Outro</option>
+                            </select>
+                        </div>
+
+                        @if (Model.CanAccessTelegram)
+                        {
+                            <div class="mb-3">
+                                <label for="preferredContact" class="form-label">
+                                    Canal de contato preferido
+                                </label>
+                                <select class="form-select" id="preferredContact" name="preferredContact">
+                                    <option value="email" selected>Email</option>
+                                    <option value="telegram">Telegram</option>
+                                </select>
+                            </div>
+                        }
+                        else
+                        {
+                            <input type="hidden" name="preferredContact" value="email">
+                        }
+
+                        <div class="mb-3">
+                            <label for="message" class="form-label">
+                                Mensagem <span class="text-danger">*</span>
+                            </label>
+                            <textarea class="form-control" id="message" name="message" rows="6" required maxlength="2000" placeholder="Descreva sua dúvida ou problema em detalhes..."></textarea>
+                            <small class="form-text text-muted">
+                                <span id="messageCounter">0</span>/2000 caracteres
+                            </small>
+                        </div>
+
+                        <input type="hidden" name="_language" value="pt-BR">
+                        <input type="hidden" name="_subject" value="Novo contato BCards">
+                        <input type="hidden" name="userPlan" value="@Model.UserPlan">
+
+                        <div class="d-grid gap-2">
+                            <button type="submit" class="btn btn-primary btn-lg">
+                                <i class="fas fa-paper-plane"></i> Enviar Mensagem
+                            </button>
+                        </div>
+                    </form>
+
+                    @if (Model.CanAccessTelegram)
+                    {
+                        <hr class="my-4">
+                        <div class="text-center">
+                            <p class="text-muted mb-3">Ou se preferir, entre em contato direto via Telegram:</p>
+                            <a href="@Model.TelegramUrl" target="_blank" rel="noopener noreferrer" class="btn btn-outline-primary">
+                                <i class="fab fa-telegram"></i> Abrir Telegram
+                            </a>
+                        </div>
+                    }
+                </div>
+            </div>
+
+            <div class="mt-4">
+                <h4 class="mb-3">Perguntas Frequentes</h4>
+                <div class="accordion" id="faqAccordion">
+                    <div class="accordion-item">
+                        <h2 class="accordion-header">
+                            <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#faq1">
+                                Como faço upgrade do meu plano?
+                            </button>
+                        </h2>
+                        <div id="faq1" class="accordion-collapse collapse" data-bs-parent="#faqAccordion">
+                            <div class="accordion-body">
+                                Você pode fazer upgrade a qualquer momento através da página de <a href="@Url.Action("Index", "Payment", new { area = "" })">Planos e Preços</a>.
+                            </div>
+                        </div>
+                    </div>
+                    <div class="accordion-item">
+                        <h2 class="accordion-header">
+                            <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#faq2">
+                                Posso cancelar minha assinatura a qualquer momento?
+                            </button>
+                        </h2>
+                        <div id="faq2" class="accordion-collapse collapse" data-bs-parent="#faqAccordion">
+                            <div class="accordion-body">
+                                Sim! Você pode cancelar sua assinatura a qualquer momento sem multas ou taxas adicionais.
+                            </div>
+                        </div>
+                    </div>
+                    <div class="accordion-item">
+                        <h2 class="accordion-header">
+                            <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#faq3">
+                                Qual o tempo de resposta do suporte?
+                            </button>
+                        </h2>
+                        <div id="faq3" class="accordion-collapse collapse" data-bs-parent="#faqAccordion">
+                            <div class="accordion-body">
+                                Respondemos em até 24-48h para planos Básico. Usuários Premium têm suporte prioritário com resposta em até 12h.
+                            </div>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+</div>
+
+@section Scripts {
+    <script>
+        // Character counter for message
+        document.getElementById('message').addEventListener('input', function() {
+            document.getElementById('messageCounter').textContent = this.value.length;
+        });
+    </script>
+}
diff --git a/src/BCards.Web/Areas/Support/Views/Support/Index.cshtml b/src/BCards.Web/Areas/Support/Views/Support/Index.cshtml
new file mode 100644
index 0000000..70b5a2e
--- /dev/null
+++ b/src/BCards.Web/Areas/Support/Views/Support/Index.cshtml
@@ -0,0 +1,90 @@
+@model BCards.Web.Areas.Support.Models.SupportOptions
+@{
+    ViewData["Title"] = "Central de Suporte";
+    Layout = "_Layout";
+}
+
+<div class="container my-5">
+    <div class="row justify-content-center">
+        <div class="col-lg-10">
+            <h1 class="mb-4">
+                <i class="fas fa-headset text-primary"></i> Central de Suporte
+            </h1>
+
+            <div class="alert alert-info">
+                <strong>Plano Atual:</strong> @Model.UserPlan
+            </div>
+
+            <div class="row g-4 mt-3">
+                @if (Model.CanAccessTelegram)
+                {
+                    <div class="col-md-4">
+                        <div class="card h-100 text-center">
+                            <div class="card-body">
+                                <div class="display-4 text-primary mb-3">
+                                    <i class="fab fa-telegram"></i>
+                                </div>
+                                <h5 class="card-title">Telegram</h5>
+                                <p class="card-text">Fale conosco diretamente pelo Telegram para suporte prioritário.</p>
+                                <a href="@Model.TelegramUrl" target="_blank" rel="noopener noreferrer" class="btn btn-primary">
+                                    Abrir Telegram
+                                </a>
+                            </div>
+                        </div>
+                    </div>
+                }
+
+                @if (Model.CanUseContactForm)
+                {
+                    <div class="col-md-4">
+                        <div class="card h-100 text-center">
+                            <div class="card-body">
+                                <div class="display-4 text-success mb-3">
+                                    <i class="fas fa-envelope"></i>
+                                </div>
+                                <h5 class="card-title">Formulário de Contato</h5>
+                                <p class="card-text">Envie sua dúvida ou problema através do nosso formulário.</p>
+                                <a href="@Url.Action("ContactForm", "Support", new { area = "Support" })" class="btn btn-success">
+                                    Enviar Mensagem
+                                </a>
+                            </div>
+                        </div>
+                    </div>
+                }
+
+                @if (Model.CanRate)
+                {
+                    <div class="col-md-4">
+                        <div class="card h-100 text-center">
+                            <div class="card-body">
+                                <div class="display-4 text-warning mb-3">
+                                    <i class="fas fa-star"></i>
+                                </div>
+                                <h5 class="card-title">Avalie-nos</h5>
+                                <p class="card-text">Conte-nos sobre sua experiência com a plataforma.</p>
+                                <button type="button" class="btn btn-warning" data-bs-toggle="modal" data-bs-target="#ratingModal">
+                                    Avaliar Agora
+                                </button>
+                            </div>
+                        </div>
+                    </div>
+                }
+            </div>
+
+            @if (!Model.CanUseContactForm && !Model.CanAccessTelegram)
+            {
+                <div class="alert alert-warning mt-4">
+                    <h5><i class="fas fa-lock"></i> Desbloqueie Mais Recursos de Suporte!</h5>
+                    <p class="mb-2">Seu plano atual tem acesso limitado. Faça upgrade para:</p>
+                    <ul>
+                        <li><strong>Plano Básico:</strong> Formulário de contato + Avaliações</li>
+                        <li><strong>Plano Premium:</strong> Telegram + Formulário + Suporte Prioritário</li>
+                    </ul>
+                    <a href="@Url.Action("Index", "Payment", new { area = "" })" class="btn btn-primary mt-2">
+                        Ver Planos e Preços
+                    </a>
+                </div>
+            }
+        </div>
+    </div>
+</div>
diff --git a/src/BCards.Web/Configuration/SupportSettings.cs b/src/BCards.Web/Configuration/SupportSettings.cs
new file mode 100644
index 0000000..3caa76a
--- /dev/null
+++ b/src/BCards.Web/Configuration/SupportSettings.cs
@@ -0,0 +1,10 @@
+namespace BCards.Web.Configuration;
+
+public class SupportSettings
+{
+    public string TelegramUrl { get; set; } = string.Empty;
+    public string FormspreeUrl { get; set; } = string.Empty;
+    public List<string> EnableTelegramForPlans { get; set; } = new();
+    public List<string> EnableFormForPlans { get; set; } = new();
+    public bool EnableRatingForAllUsers { get; set; } = true;
+}
diff --git a/src/BCards.Web/Program.cs b/src/BCards.Web/Program.cs
index 9ea0f6c..8245bb2 100644
--- a/src/BCards.Web/Program.cs
+++ b/src/BCards.Web/Program.cs
@@ -484,6 +484,14 @@ builder.Services.AddScoped<IDowngradeService, DowngradeService>();
 
 builder.Services.AddScoped<IImageStorageService, GridFSImageStorage>();
 
+// Support Area - Rating and Contact System
+builder.Services.Configure<BCards.Web.Configuration.SupportSettings>(
+    builder.Configuration.GetSection("Support"));
+
+builder.Services.AddScoped<BCards.Web.Areas.Support.Repositories.IRatingRepository, BCards.Web.Areas.Support.Repositories.RatingRepository>();
+builder.Services.AddScoped<BCards.Web.Areas.Support.Services.IRatingService, BCards.Web.Areas.Support.Services.RatingService>();
+builder.Services.AddScoped<BCards.Web.Areas.Support.Services.ISupportService, BCards.Web.Areas.Support.Services.SupportService>();
+
 // Configure upload limits for file handling (images up to 5MB)
 builder.Services.Configure<FormOptions>(options =>
 {
@@ -721,6 +729,12 @@ if (app.Environment.IsDevelopment())
 
 app.UseResponseCaching();
 
+// Support Area Routes
+app.MapAreaControllerRoute(
+    name: "support-area",
+    areaName: "Support",
+    pattern: "Support/{controller=Support}/{action=Index}/{id?}");
+
 app.MapControllerRoute(
     name: "userpage-preview-path",
     pattern: "page/preview/{category}/{slug}",
diff --git a/src/BCards.Web/Views/Shared/Components/SupportFab/Default.cshtml b/src/BCards.Web/Views/Shared/Components/SupportFab/Default.cshtml
new file mode 100644
index 0000000..0dc5495
--- /dev/null
+++ b/src/BCards.Web/Views/Shared/Components/SupportFab/Default.cshtml
@@ -0,0 +1,129 @@
+@model BCards.Web.Areas.Support.Models.SupportOptions
+
+<!-- Support FAB (Floating Action Button) -->
+<div class="support-fab-container">
+    <button class="support-fab-trigger" id="supportFabTrigger" aria-label="Precisa de Ajuda?">
+        <i class="fas fa-question-circle"></i>
+    </button>
+
+    <div class="support-fab-menu" id="supportFabMenu" style="display: none;">
+        <div class="support-fab-header">
+            <h6>Precisa de Ajuda?</h6>
+            <p class="small text-muted mb-0">Plano: @Model.UserPlan</p>
+        </div>
+
+        @if (Model.CanAccessTelegram)
+        {
+            <a href="@Model.TelegramUrl" target="_blank" rel="noopener noreferrer" class="support-fab-option support-fab-telegram">
+                <div class="support-fab-option-icon">
+                    <i class="fab fa-telegram"></i>
+                </div>
+                <div class="support-fab-option-content">
+                    <strong>Falar no Telegram</strong>
+                    <small>Suporte prioritário</small>
+                </div>
+            </a>
+        }
+
+        @if (Model.CanUseContactForm)
+        {
+            <a href="@Url.Action("ContactForm", "Support", new { area = "Support" })" class="support-fab-option support-fab-form">
+                <div class="support-fab-option-icon">
+                    <i class="fas fa-envelope"></i>
+                </div>
+                <div class="support-fab-option-content">
+                    <strong>Enviar Mensagem</strong>
+                    <small>Formulário de contato</small>
+                </div>
+            </a>
+        }
+
+        @if (Model.CanRate)
+        {
+            <button type="button" class="support-fab-option support-fab-rating" data-bs-toggle="modal" data-bs-target="#ratingModal">
+                <div class="support-fab-option-icon">
+                    <i class="fas fa-star"></i>
+                </div>
+                <div class="support-fab-option-content">
+                    <strong>Avaliar Serviço</strong>
+                    <small>Conte sua experiência</small>
+                </div>
+            </button>
+        }
+
+        @if (!Model.CanUseContactForm && !Model.CanAccessTelegram)
+        {
+            <div class="support-fab-upgrade">
+                <p class="small mb-2">
+                    <i class="fas fa-lock text-warning"></i>
+                    Faça upgrade para acessar mais opções de suporte!
+                </p>
+                <a href="@Url.Action("Index", "Payment", new { area = "" })" class="btn btn-sm btn-primary">Ver Planos</a>
+            </div>
+        }
+    </div>
+</div>
+
+<!-- Rating Modal -->
+<div class="modal fade" id="ratingModal" tabindex="-1" aria-labelledby="ratingModalLabel" aria-hidden="true">
+    <div class="modal-dialog modal-dialog-centered">
+        <div class="modal-content">
+            <div class="modal-header">
+                <h5 class="modal-title" id="ratingModalLabel">Avalie nossa plataforma</h5>
+                <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Fechar"></button>
+            </div>
+            <div class="modal-body">
+                <form id="ratingForm">
+                    <div class="mb-3">
+                        <label class="form-label">Sua avaliação: <span class="text-danger">*</span></label>
+                        <div class="star-rating" id="starRating">
+                            <i class="far fa-star" data-rating="1"></i>
+                            <i class="far fa-star" data-rating="2"></i>
+                            <i class="far fa-star" data-rating="3"></i>
+                            <i class="far fa-star" data-rating="4"></i>
+                            <i class="far fa-star" data-rating="5"></i>
+                        </div>
+                        <input type="hidden" id="ratingValue" name="ratingValue" required>
+                        <div class="invalid-feedback d-block" id="ratingError" style="display: none !important;">
+                            Por favor, selecione uma avaliação
+                        </div>
+                    </div>
+
+                    <div class="mb-3">
+                        <label for="ratingName" class="form-label">Nome (opcional)</label>
+                        <input type="text" class="form-control" id="ratingName" name="name" maxlength="100" placeholder="Seu nome">
+                    </div>
+
+                    <div class="mb-3">
+                        <label for="ratingEmail" class="form-label">Email (opcional)</label>
+                        <input type="email" class="form-control" id="ratingEmail" name="email" placeholder="seu@email.com">
+                    </div>
+
+                    <div class="mb-3">
+                        <label for="ratingComment" class="form-label">Comentário (opcional)</label>
+                        <textarea class="form-control" id="ratingComment" name="comment" rows="3" maxlength="500" placeholder="Conte-nos sobre sua experiência..."></textarea>
+                        <small class="form-text text-muted">
+                            <span id="commentCounter">0</span>/500 caracteres
+                        </small>
+                    </div>
+
+                    <div class="alert alert-success d-none" id="ratingSuccessAlert" role="alert">
+                        <i class="fas fa-check-circle"></i> Avaliação enviada com sucesso! Obrigado pelo feedback.
+                    </div>
+
+                    <div class="alert alert-danger d-none" id="ratingErrorAlert" role="alert">
+                        <i class="fas fa-exclamation-triangle"></i> <span id="ratingErrorMessage">Erro ao enviar avaliação. Tente novamente.</span>
+                    </div>
+
+                    <div class="d-grid">
+                        <button type="submit" class="btn btn-primary" id="submitRatingBtn">
+                            <i class="fas fa-paper-plane"></i> Enviar Avaliação
+                        </button>
+                    </div>
+                </form>
+            </div>
+        </div>
+    </div>
+</div>
+
+<!-- CSS e JS serão carregados via _Layout.cshtml -->
diff --git a/src/BCards.Web/Views/Shared/_Layout.cshtml b/src/BCards.Web/Views/Shared/_Layout.cshtml
index 6626dd4..5ddea93 100644
--- a/src/BCards.Web/Views/Shared/_Layout.cshtml
+++ b/src/BCards.Web/Views/Shared/_Layout.cshtml
@@ -36,6 +36,8 @@
     <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css">
     <link rel="stylesheet" href="~/lib/bootstrap/css/bootstrap.min.css" />
     <link rel="stylesheet" href="~/css/site.css" asp-append-version="true" />
+    <link rel="stylesheet" href="~/css/support-fab.css" asp-append-version="true" />
+    <link rel="stylesheet" href="~/css/rating.css" asp-append-version="true" />
     <link rel="icon" type="image/x-icon" href="~/favicon.ico" />
 
     @await RenderSectionAsync("Styles", required: false)
@@ -207,6 +209,9 @@
         </div>
     </div>
 
+    <!-- Support FAB (Floating Action Button) -->
+    @await Component.InvokeAsync("SupportFab")
+
     </main>
     </div>
 
@@ -238,10 +243,10 @@
                     @if (User.Identity?.IsAuthenticated == true)
                     {
                         <a asp-controller="Admin" asp-action="Dashboard" class="btn btn-primary btn-sm">Comece Agora</a>
-                    }
-                    else
-                    {
-                        <a asp-controller="Auth" asp-action="Login" class="btn btn-primary btn-sm">Comece Agora</a>
+                    }
+                    else
+                    {
+                        <a asp-controller="Auth" asp-action="Login" class="btn btn-primary btn-sm">Comece Agora</a>
                     }
                 </div>
             </div>
@@ -253,6 +258,8 @@
     <script src="~/js/site.js" asp-append-version="true"></script>
     <script src="~/js/cookie-consent.js" asp-append-version="true"></script>
     <script src="~/js/email-handler.js" asp-append-version="true"></script>
+    <script src="~/js/support-fab.js" asp-append-version="true"></script>
+    <script src="~/js/rating.js" asp-append-version="true"></script>
     
     <!-- Scripts para menu ativo e barra de carregamento -->
     <script>
diff --git a/src/BCards.Web/appsettings.json b/src/BCards.Web/appsettings.json
index a4c2cf0..ea876ca 100644
--- a/src/BCards.Web/appsettings.json
+++ b/src/BCards.Web/appsettings.json
@@ -153,5 +153,12 @@
     "FromEmail": "ricardo.carneiro@jobmaker.com.br",
     "FromName": "Ricardo Carneiro"
   },
-  "BaseUrl": "https://bcards.site"
+  "BaseUrl": "https://bcards.site",
+  "Support": {
+    "TelegramUrl": "https://t.me/jobmakerbr",
+    "FormspreeUrl": "https://formspree.io/f/xpwynqpj",
+    "EnableTelegramForPlans": [ "Premium", "PremiumAffiliate" ],
+    "EnableFormForPlans": [ "Basic", "Professional", "Premium", "PremiumAffiliate" ],
+    "EnableRatingForAllUsers": true
+  }
 }
\ No newline at end of file
diff --git a/src/BCards.Web/wwwroot/css/rating.css b/src/BCards.Web/wwwroot/css/rating.css
new file mode 100644
index 0000000..1dce94b
--- /dev/null
+++ b/src/BCards.Web/wwwroot/css/rating.css
@@ -0,0 +1,190 @@
+/* Rating System Styles for BCards */
+
+/* Star Rating Component */
+.star-rating {
+    display: inline-flex;
+    gap: 0.5rem;
+    font-size: 2.5rem;
+    user-select: none;
+    cursor: pointer;
+}
+
+.star-rating i {
+    cursor: pointer;
+    transition: all 0.2s ease;
+    color: #e0e0e0;
+}
+
+.star-rating i:hover {
+    transform: scale(1.2);
+}
+
+.star-rating i.fas {
+    color: #ffc107;
+}
+
+.star-rating i.text-warning {
+    color: #ffc107 !important;
+}
+
+/* Rating Modal Customizations */
+#ratingModal .modal-content {
+    border-radius: 1rem;
+    border: none;
+    box-shadow: 0 0.5rem 2rem rgba(0, 0, 0, 0.2);
+}
+
+#ratingModal .modal-header {
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    color: white;
+    border-radius: 1rem 1rem 0 0;
+    padding: 1.5rem;
+    border-bottom: none;
+}
+
+#ratingModal .modal-title {
+    font-weight: 600;
+    font-size: 1.25rem;
+}
+
+#ratingModal .btn-close {
+    filter: brightness(0) invert(1);
+    opacity: 0.8;
+}
+
+#ratingModal .btn-close:hover {
+    opacity: 1;
+}
+
+#ratingModal .modal-body {
+    padding: 2rem;
+}
+
+/* Form Styling */
+#ratingForm .form-label {
+    font-weight: 500;
+    color: #495057;
+    margin-bottom: 0.5rem;
+}
+
+#ratingForm .form-control {
+    border-radius: 0.5rem;
+    border: 1px solid #dee2e6;
+    padding: 0.75rem 1rem;
+    transition: all 0.2s ease;
+}
+
+#ratingForm .form-control:focus {
+    border-color: #667eea;
+    box-shadow: 0 0 0 0.2rem rgba(102, 126, 234, 0.25);
+    outline: none;
+}
+
+#ratingForm textarea.form-control {
+    resize: vertical;
+    min-height: 100px;
+}
+
+/* Submit Button */
+#submitRatingBtn {
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    border: none;
+    border-radius: 0.5rem;
+    padding: 0.875rem 1.5rem;
+    font-weight: 600;
+    transition: all 0.3s ease;
+    color: white;
+}
+
+#submitRatingBtn:hover:not(:disabled) {
+    transform: translateY(-2px);
+    box-shadow: 0 0.5rem 1rem rgba(102, 126, 234, 0.3);
+    background: linear-gradient(135deg, #5568d3 0%, #6a3f8f 100%);
+}
+
+#submitRatingBtn:active:not(:disabled) {
+    transform: translateY(0);
+}
+
+#submitRatingBtn:disabled {
+    opacity: 0.6;
+    cursor: not-allowed;
+}
+
+/* Alert Messages */
+#ratingSuccessAlert,
+#ratingErrorAlert {
+    border-radius: 0.75rem;
+    padding: 1rem 1.25rem;
+    animation: slideIn 0.3s ease;
+}
+
+#ratingSuccessAlert {
+    background-color: #d4edda;
+    border-color: #c3e6cb;
+    color: #155724;
+}
+
+#ratingErrorAlert {
+    background-color: #f8d7da;
+    border-color: #f5c6cb;
+    color: #721c24;
+}
+
+@keyframes slideIn {
+    from {
+        opacity: 0;
+        transform: translateY(-10px);
+    }
+    to {
+        opacity: 1;
+        transform: translateY(0);
+    }
+}
+
+/* Character Counter */
+.form-text {
+    font-size: 0.875rem;
+}
+
+#commentCounter {
+    font-weight: 600;
+    color: #667eea;
+}
+
+/* Invalid Feedback */
+.invalid-feedback {
+    display: none;
+    margin-top: 0.25rem;
+    font-size: 0.875rem;
+    color: #dc3545;
+}
+
+.invalid-feedback.d-block {
+    display: block !important;
+}
+
+/* Responsive Adjustments */
+@media (max-width: 576px) {
+    .star-rating {
+        font-size: 2rem;
+        gap: 0.25rem;
+    }
+
+    #ratingModal .modal-body {
+        padding: 1.5rem;
+    }
+
+    #ratingModal .modal-header {
+        padding: 1rem;
+    }
+
+    #ratingModal .modal-title {
+        font-size: 1.1rem;
+    }
+
+    #submitRatingBtn {
+        padding: 0.75rem 1.25rem;
+        font-size: 0.9rem;
+    }
+}
diff --git a/src/BCards.Web/wwwroot/css/support-fab.css b/src/BCards.Web/wwwroot/css/support-fab.css
new file mode 100644
index 0000000..77764ee
--- /dev/null
+++ b/src/BCards.Web/wwwroot/css/support-fab.css
@@ -0,0 +1,186 @@
+/* Support FAB (Floating Action Button) Styles for BCards */
+
+.support-fab-container {
+    position: fixed;
+    bottom: 2rem;
+    right: 2rem;
+    z-index: 1050;
+}
+
+.support-fab-trigger {
+    width: 60px;
+    height: 60px;
+    border-radius: 50%;
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    border: none;
+    color: white;
+    font-size: 1.5rem;
+    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
+    cursor: pointer;
+    transition: all 0.3s ease;
+    display: flex;
+    align-items: center;
+    justify-content: center;
+}
+
+.support-fab-trigger:hover {
+    transform: scale(1.1);
+    box-shadow: 0 6px 16px rgba(0, 0, 0, 0.2);
+}
+
+.support-fab-trigger:active {
+    transform: scale(0.95);
+}
+
+.support-fab-menu {
+    position: absolute;
+    bottom: 70px;
+    right: 0;
+    min-width: 280px;
+    background: white;
+    border-radius: 12px;
+    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.15);
+    padding: 1rem;
+    animation: fadeInUp 0.3s ease;
+}
+
+@keyframes fadeInUp {
+    from {
+        opacity: 0;
+        transform: translateY(10px);
+    }
+    to {
+        opacity: 1;
+        transform: translateY(0);
+    }
+}
+
+.support-fab-header {
+    padding-bottom: 0.75rem;
+    border-bottom: 1px solid #e9ecef;
+    margin-bottom: 0.75rem;
+}
+
+.support-fab-header h6 {
+    margin: 0;
+    font-weight: 600;
+    color: #212529;
+}
+
+.support-fab-option {
+    display: flex;
+    align-items: center;
+    gap: 0.75rem;
+    padding: 0.75rem;
+    border-radius: 8px;
+    text-decoration: none;
+    color: #212529;
+    transition: all 0.2s ease;
+    border: none;
+    background: none;
+    width: 100%;
+    text-align: left;
+    cursor: pointer;
+}
+
+.support-fab-option:hover {
+    background: #f8f9fa;
+    transform: translateX(4px);
+}
+
+.support-fab-option-icon {
+    width: 40px;
+    height: 40px;
+    border-radius: 8px;
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    font-size: 1.25rem;
+    flex-shrink: 0;
+}
+
+.support-fab-telegram .support-fab-option-icon {
+    background: linear-gradient(135deg, #0088cc 0%, #005580 100%);
+    color: white;
+}
+
+.support-fab-form .support-fab-option-icon {
+    background: linear-gradient(135deg, #28a745 0%, #1e7e34 100%);
+    color: white;
+}
+
+.support-fab-rating .support-fab-option-icon {
+    background: linear-gradient(135deg, #ffc107 0%, #ff9800 100%);
+    color: white;
+}
+
+.support-fab-option-content {
+    flex: 1;
+}
+
+.support-fab-option-content strong {
+    display: block;
+    font-weight: 600;
+    font-size: 0.9rem;
+}
+
+.support-fab-option-content small {
+    display: block;
+    color: #6c757d;
+    font-size: 0.75rem;
+}
+
+.support-fab-upgrade {
+    padding: 0.75rem;
+    background: #fff3cd;
+    border-radius: 8px;
+    text-align: center;
+    margin-top: 0.5rem;
+}
+
+.support-fab-upgrade p {
+    color: #856404;
+    font-size: 0.85rem;
+}
+
+.support-fab-upgrade .btn-sm {
+    font-size: 0.8rem;
+    padding: 0.375rem 0.75rem;
+}
+
+/* Mobile Responsive */
+@media (max-width: 768px) {
+    .support-fab-container {
+        bottom: 1.5rem;
+        right: 1.5rem;
+    }
+
+    .support-fab-trigger {
+        width: 56px;
+        height: 56px;
+        font-size: 1.3rem;
+    }
+
+    .support-fab-menu {
+        min-width: 260px;
+        right: 0;
+    }
+}
+
+@media (max-width: 576px) {
+    .support-fab-container {
+        bottom: 1rem;
+        right: 1rem;
+    }
+
+    .support-fab-trigger {
+        width: 52px;
+        height: 52px;
+        font-size: 1.2rem;
+    }
+
+    .support-fab-menu {
+        min-width: calc(100vw - 3rem);
+        max-width: 280px;
+    }
+}
diff --git a/src/BCards.Web/wwwroot/js/rating.js b/src/BCards.Web/wwwroot/js/rating.js
new file mode 100644
index 0000000..ad0f6f1
--- /dev/null
+++ b/src/BCards.Web/wwwroot/js/rating.js
@@ -0,0 +1,212 @@
+// Rating System for BCards
+(function() {
+    'use strict';
+
+    let selectedRating = 0;
+
+    // Initialize
+    function init() {
+        setupEventListeners();
+    }
+
+    function setupEventListeners() {
+        // Star rating clicks
+        const stars = document.querySelectorAll('#starRating i');
+        stars.forEach(star => {
+            star.addEventListener('click', handleStarClick);
+            star.addEventListener('mouseover', handleStarHover);
+        });
+
+        // Star rating container mouse leave
+        const starContainer = document.getElementById('starRating');
+        if (starContainer) {
+            starContainer.addEventListener('mouseleave', resetStarHover);
+        }
+
+        // Form submission
+        const ratingForm = document.getElementById('ratingForm');
+        if (ratingForm) {
+            ratingForm.addEventListener('submit', handleFormSubmit);
+        }
+
+        // Modal reset on close
+        const ratingModal = document.getElementById('ratingModal');
+        if (ratingModal) {
+            ratingModal.addEventListener('hidden.bs.modal', resetForm);
+        }
+
+        // Character counter for comment
+        const commentField = document.getElementById('ratingComment');
+        if (commentField) {
+            commentField.addEventListener('input', updateCharacterCounter);
+        }
+    }
+
+    function handleStarClick(e) {
+        const starValue = parseInt(e.currentTarget.getAttribute('data-rating'));
+        selectedRating = starValue;
+        document.getElementById('ratingValue').value = starValue;
+        updateStars(starValue, true);
+
+        // Hide error if was showing
+        const errorDiv = document.getElementById('ratingError');
+        if (errorDiv) {
+            errorDiv.style.display = 'none';
+        }
+    }
+
+    function handleStarHover(e) {
+        const starValue = parseInt(e.currentTarget.getAttribute('data-rating'));
+        updateStars(starValue, false);
+    }
+
+    function resetStarHover() {
+        updateStars(selectedRating, true);
+    }
+
+    function updateStars(rating, permanent) {
+        const stars = document.querySelectorAll('#starRating i');
+        stars.forEach(star => {
+            const starValue = parseInt(star.getAttribute('data-rating'));
+            if (starValue <= rating) {
+                star.classList.remove('far');
+                star.classList.add('fas', 'text-warning');
+            } else {
+                star.classList.remove('fas', 'text-warning');
+                star.classList.add('far');
+            }
+        });
+    }
+
+    function updateCharacterCounter() {
+        const commentField = document.getElementById('ratingComment');
+        const counter = document.getElementById('commentCounter');
+        if (commentField && counter) {
+            counter.textContent = commentField.value.length;
+        }
+    }
+
+    async function handleFormSubmit(e) {
+        e.preventDefault();
+
+        // Validate rating
+        if (selectedRating === 0) {
+            const errorDiv = document.getElementById('ratingError');
+            if (errorDiv) {
+                errorDiv.style.display = 'block';
+            }
+            return;
+        }
+
+        // Get form data
+        const formData = {
+            ratingValue: selectedRating,
+            name: document.getElementById('ratingName').value.trim(),
+            email: document.getElementById('ratingEmail').value.trim(),
+            comment: document.getElementById('ratingComment').value.trim()
+        };
+
+        // Get submit button
+        const submitButton = document.getElementById('submitRatingBtn');
+        const originalButtonHtml = submitButton.innerHTML;
+
+        // Disable submit button
+        submitButton.disabled = true;
+        submitButton.innerHTML = '<span class="spinner-border spinner-border-sm me-2"></span>Enviando...';
+
+        // Hide previous alerts
+        document.getElementById('ratingSuccessAlert').classList.add('d-none');
+        document.getElementById('ratingErrorAlert').classList.add('d-none');
+
+        try {
+            // Send to backend
+            const response = await fetch('/api/ratings', {
+                method: 'POST',
+                headers: {
+                    'Content-Type': 'application/json'
+                },
+                body: JSON.stringify(formData)
+            });
+
+            const data = await response.json();
+
+            if (response.ok) {
+                // Show success message
+                document.getElementById('ratingSuccessAlert').classList.remove('d-none');
+
+                // Hide form temporarily
+                document.getElementById('ratingForm').querySelectorAll('.mb-3').forEach(el => {
+                    el.style.display = 'none';
+                });
+                submitButton.style.display = 'none';
+
+                // Close modal after 3 seconds
+                setTimeout(() => {
+                    const modal = bootstrap.Modal.getInstance(document.getElementById('ratingModal'));
+                    if (modal) {
+                        modal.hide();
+                    }
+                }, 3000);
+            } else {
+                throw new Error(data.message || 'Failed to submit rating');
+            }
+        } catch (error) {
+            console.error('Error submitting rating:', error);
+
+            // Show error message
+            const errorAlert = document.getElementById('ratingErrorAlert');
+            const errorMessage = document.getElementById('ratingErrorMessage');
+            errorMessage.textContent = error.message || 'Erro ao enviar avaliação. Por favor, tente novamente.';
+            errorAlert.classList.remove('d-none');
+
+            // Re-enable submit button
+            submitButton.disabled = false;
+            submitButton.innerHTML = originalButtonHtml;
+        }
+    }
+
+    function resetForm() {
+        // Reset stars
+        selectedRating = 0;
+        document.getElementById('ratingValue').value = '';
+        updateStars(0, true);
+
+        // Reset form fields
+        const ratingForm = document.getElementById('ratingForm');
+        if (ratingForm) {
+            ratingForm.reset();
+        }
+
+        // Show all form elements
+        document.getElementById('ratingForm').querySelectorAll('.mb-3').forEach(el => {
+            el.style.display = 'block';
+        });
+
+        // Hide alerts
+        document.getElementById('ratingSuccessAlert').classList.add('d-none');
+        document.getElementById('ratingErrorAlert').classList.add('d-none');
+        const errorDiv = document.getElementById('ratingError');
+        if (errorDiv) {
+            errorDiv.style.display = 'none';
+        }
+
+        // Re-enable submit button
+        const submitButton = document.getElementById('submitRatingBtn');
+        submitButton.disabled = false;
+        submitButton.innerHTML = '<i class="fas fa-paper-plane"></i> Enviar Avaliação';
+        submitButton.style.display = 'block';
+
+        // Reset character counter
+        const counter = document.getElementById('commentCounter');
+        if (counter) {
+            counter.textContent = '0';
+        }
+    }
+
+    // Initialize on DOM ready
+    if (document.readyState === 'loading') {
+        document.addEventListener('DOMContentLoaded', init);
+    } else {
+        init();
+    }
+})();
diff --git a/src/BCards.Web/wwwroot/js/support-fab.js b/src/BCards.Web/wwwroot/js/support-fab.js
new file mode 100644
index 0000000..1f68dcf
--- /dev/null
+++ b/src/BCards.Web/wwwroot/js/support-fab.js
@@ -0,0 +1,56 @@
+// Support FAB (Floating Action Button) for BCards
+(function () {
+    'use strict';
+
+    function initSupportFab() {
+        const fabTrigger = document.getElementById('supportFabTrigger');
+        const fabMenu = document.getElementById('supportFabMenu');
+
+        if (!fabTrigger || !fabMenu) {
+            return;
+        }
+
+        // Toggle menu on trigger click
+        fabTrigger.addEventListener('click', function () {
+            if (fabMenu.style.display === 'none' || fabMenu.style.display === '') {
+                fabMenu.style.display = 'block';
+                fabTrigger.setAttribute('aria-expanded', 'true');
+            } else {
+                fabMenu.style.display = 'none';
+                fabTrigger.setAttribute('aria-expanded', 'false');
+            }
+        });
+
+        // Close menu when clicking outside
+        document.addEventListener('click', function (event) {
+            if (!fabTrigger.contains(event.target) && !fabMenu.contains(event.target)) {
+                fabMenu.style.display = 'none';
+                fabTrigger.setAttribute('aria-expanded', 'false');
+            }
+        });
+
+        // Close menu on ESC key
+        document.addEventListener('keydown', function (event) {
+            if (event.key === 'Escape' && fabMenu.style.display === 'block') {
+                fabMenu.style.display = 'none';
+                fabTrigger.setAttribute('aria-expanded', 'false');
+            }
+        });
+
+        // Close menu when clicking menu options
+        const menuOptions = fabMenu.querySelectorAll('.support-fab-option');
+        menuOptions.forEach(function (option) {
+            option.addEventListener('click', function () {
+                fabMenu.style.display = 'none';
+                fabTrigger.setAttribute('aria-expanded', 'false');
+            });
+        });
+    }
+
+    // Initialize on DOM ready
+    if (document.readyState === 'loading') {
+        document.addEventListener('DOMContentLoaded', initSupportFab);
+    } else {
+        initSupportFab();
+    }
+})();